FAQ

 First, check our FAQ section for common solutions. If you're unable to find a resolution, please contact our support team for further assistance.

You can contact our support team via email or phone. Our contact form is available here and our support number is (888) 976 - 8681

Yes, the instructions and tutorials are available in a downloadable format, so you can access them at any time, even when offline.

 If you're experiencing technical difficulties with your kiosk, please contact our support team for further assistance.

Please contact out support team at (888) 976-8681 to report any missing parts.

If you are not seeing any kiosk emails, please add kiosksupport@americanbathgroup.com and abgnoreply@americanbathgroup.com to your safe senders list. Please also check your junk or spam folder. If the email is still not there, please contact our customer support.

Return policies by brand are stated in the Warranty documents on the "documents" tab of the product page.

The kiosk comes with a set of instructions that can be found in the packaging or on our website here. If you have any difficulties following the instructions, please do not hesitate to contact our support team at (888) 976-8681 for assistance. 

Instructions to the log in process can be found here.

If you input the wrong store number into your kiosk, please use the URL https://kiosk.americanbathgroup.com on your kiosk and add /st#/reset to the end of the URL replacing the # with your store number. If you have any questions please contact our customer support.

You can view and download the instructions for the remoting software here.